One of the pleasures of working in the area of facilitated learning is the exposure to some fantastic insights from the latest thought-provoking business books. One such book, What Would Google Do? by Jeff Jarvis is packed with ideas on how to prosper in the post-Google world.
He introduces a number of ‘laws’, which, as he [...]

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I’m delighted to host another lunch-time session on April 21st that will focus on the lessons learned from Malcolm Gladwell’s Outliers; in particular the ‘Ethnic Theory of Plane Crashes’, Chapter 7 in the book.
This chapter is packed with extraordinary tales of disaster and reflects on how ineffective communication can be a significant factor behind plane [...]

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