Archive for April, 2009

Feeling the fear… or is it wrath?

One of the pleasures of working in the area of facilitated learning is the exposure to some fantastic insights from the latest thought-provoking business books. One such book, What Would Google Do? by Jeff Jarvis is packed with ideas on how to prosper in the post-Google world. He introduces a number of ‘laws’, which, as he Full Article

Plane crashes and mitigated speech

Plane crashes and mitigated speech

I’m delighted to host another lunch-time session on April 21st that will focus on the lessons learned from Malcolm Gladwell’s Outliers; in particular the ‘Ethnic Theory of Plane Crashes’, Chapter 7 in the book. This chapter is packed with extraordinary tales of disaster and reflects on how ineffective communication can be a Full Article